Experiencing difficulties with the website? Have questions about the subscriptions? Please contact us and let us help you! Here are some common questions asked by our users.
You will not be charged anything until the free trial has ended. You have the option to cancel your account before the free trial has ended without being charged.
You can cancel your membership at any time, with one click, from your account.
We bill in Australian Dollars ($AUD). On our pricing page you can check the amount that this converts to in your local currency.
If you have a discount code you may enter it at the payment stage of the checkout.
Get in touch with us on the live chat or via email. We're very responsive and we will strive to solve any billing issues immediately.
You will still have access to your premium membership until the end of the billing period.
We add new content every week. We aim to produce at least 4 videos every month.
Please send us an email over at our contact page. We're very responsive and can help you with any issues you're having.
The best way to change payment methods is to cancel your current subscription and sign up again using your preferred payment method. If you require assistance, please contact us.