FAQ
Experiencing difficulties with the website? Have questions about the subscriptions? Please contact us and let us help you! Here are some common questions asked by our users.
Will I be charged during my free trial period?
You will not be charged anything until the free trial has ended. You have the option to cancel your account before the free trial has ended without being charged.
What if I want to cancel my membership?
You can cancel your membership at any time, with one click, from your account.
What currency do you bill in?
We bill in Australian Dollars ($AUD). On our pricing page you can check the amount that this converts to in your local currency.
How do I redeem my discount code?
If you have a discount code you may enter it at the payment stage of the checkout.
There's been a problem with how I've been billed
Get in touch with us on the live chat or via email. We're very responsive and we will strive to solve any billing issues immediately.
What if I cancel my paid membership halfway through a month?
You will still have access to your premium membership until the end of the billing period.
How often do you add content to Yoga Vastu?
We add new content every week. We aim to produce at least 4 videos every month.
What should I do if I have problems at sign up?
Please send us an email over at our contact page. We're very responsive and can help you with any issues you're having.
I want to change my payment method
The best way to change payment methods is to cancel your current subscription and sign up again using your preferred payment method. If you require assistance, please contact us.
